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| · Measuring service performance of retail banks in Mexico: A Servperf adaptation Vera, Jorge; Trujillo, Andrea
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| · Effects of organizational climate and psychosocial risks on happiness at work Díaz Pincheira, Francisco Javier; Carrasco Garcés, Moisés Esteban
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| · Predictive capacity of profitability in companies in the capital market of Argentina Terreno, Dante Domingo; Sattler, Silvana Andrea; Castro González, Enrique Leopoldo
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| · The yield curve and its relation to economic activity in Mexico Mota Aragón, Martha Beatriz; Mata Mata, Leovardo
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| · The dependence of the Price and Quotation Index of the Mexican Stock Exchange (IPC) with respect to the main Latin American stock market indices Santillán Salgado, Roberto Joaquín; Gurrola Ríos, César; Jiménez Preciado, Ana Lorena; Venegas Martínez, Francisco
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| · The commercial opening and its impact on income in North America: Benefit or regression? Calderón Villarreal, Cuauhtémoc; Sánchez León, Sarahí; Hernández Bielma, Leticia
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| · International trade logistics of Pacific Region through a Network Data Envelopment Analysis Zamora Torres, América Ivonne
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| · A hybrid alpha-stable model development for high frequency trading markets Climent Hernández, José Antonio; Hoyos-Reyes, Luis Fernando; Martínez-Preece, Marissa R.
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| · Effects of economic growth in the behavior of sticky costs of companies belonging to BRICS countries Zonatto, Vinícius Costa da Silva; Magro, Cristian Baú Dal; Sant'Ana, Camila Freitas; Padilha, Daniel Fernando
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| · Religio-centric fashion advantage on marketing performance: The role of innovativeness and customer responsiveness Hendar, Hendar; Nurhayati, Tatiek; Sugiyarti, Gita
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| · Impact of gender on the acceptance of electronic word-of-mouth (eWOM) information in Spain Sánchez Torres, Javier A.; Arroyo-Cañada, Francisco-Javier; Solé-Moro, Maria-Luisa; Argila-Irurita, Ana
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| · Board compensation and disclosure quality: Corporate governance interference Salehi, Mahdi; Jamalikazemini, Bahman; Farhangdoust, Shayan
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| · Is there any relationship between the monetary base and the interest rate of the US Federal Reserve? Muller Durán, Nancy; Perrotini Hernández, Ignacio
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