Abstract

GOMEZ-GONZALEZ, Anyela  and  GALLARDO-ECHENIQUE, Eliana. Impact of Satisfaction with Internal Communication on Work Engagement: Correlational Analysis. Comun. soc [online]. 2023, vol.20, e8407.  Epub Mar 11, 2024. ISSN 0188-252X.  https://doi.org/10.32870/cys.v2023.8407.

This quantitative study analyzes the impact of satisfaction with communication on the work engagement of employees of social enterprises. Two surveys were applied to obtain the correlation coefficient between both variables. A strong, positive, and direct relationship was confirmed, and it was found that vigor and dedication, components of work engagement, were more affected by satisfaction with the organizational perspective, organizational integration, personal feedback, and the quality of the media, components of satisfaction with communication.

Keywords : Work environment; work commitment; communication; correlation; job satisfaction.

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