Services on Demand
Journal
Article
Indicators
Cited by SciELO
Access statistics
Related links
Similars in SciELO
Share
Horizonte sanitario
On-line version ISSN 2007-7459Print version ISSN 1665-3262
Abstract
GUTIERREZ MENDEZ, Julio; KARAM ARAUJO, Roberto and FIOL MANRIQUEZ, Luis Alonso. Marketing mix to increase enrollment in training of the Mexican Social Security Institute. Horiz. sanitario [online]. 2019, vol.18, n.3, pp.357-363. Epub Jan 17, 2020. ISSN 2007-7459. https://doi.org/10.19136/hs.a18n3.2960.
Objective:
To evaluate the impact of the marketing mix in the increase enrollments training services at the Mexican Social Security Institute.
Materials and methods:
Analytical, observational, longitudinal and retrospective study of 6 years in the trend in enrollment training programs based on the use of marketing mix. The Pearson R test was applied to correlate the variables: price, place, positioning, product and promotion with the number of entries.
Results:
An increase in registrations of 167% was found after using the marketing mix in the Mexican Social Security Institute through face-to-face, distance and labor training.
Conclusions:
The marketing strategies applied from 2008 to 2013 were the diversification of the product (services “courses,workshops, talks”); the continuity or exemption in prices; the variation in the offer of new places to access the training; use of various means of promotion; as well as a positioning of the Social Benefits. Once established the relationship between the marketing mix and the level of increase in enrollments based on the Pearson R test resulted in a degree of significance of 0.839. Marketing can be applied to private, social and public institutions.
Keywords : Marketing; Social security; Health system.