Objective:

Identify and describe the benefits in savings achieved and deferred duration of dermatology teleconsultation in patients treated in Guerrero Negro, Baja California Sur.

Materials and methods:

Observational study of unit costs. Fifty-eight files of patients treated at the dermatology teleconsultation in Guerrero Negro were reviewed. Demographic variables, reason for care, unit of reference, and indicators of savings achieved and waiting time were analyzed. This study was classified without risk and was authorized by the ethics and research committee.

Results:

81.6% were women, the age group of 31 to 50 years prevailed in 29.3% of cases, according to occupation, housewives predominated in 24.1%, the main diagnosis was dermatosis, 50% of the cases belonged to Family Medicine Unit number 35. The real time to obtain a tele consultation versus face-to-face consultation was 638.50 + 879.05 versus 1.165.71 + 671.69 hours (p = 0.000; 95% CI 0.000 - 0.050). The costin Mexican pesos of the transfer of teleconsultation versus face-to-face consultation was $ 302.08 ± 695.62 versus $ 5,014 ± $ 5,377.28 (p = 0.003 95% CI 0.000 - 0.050).

Conclusions:

This work shows that the use of information and communication technology is useful in the service of health. There is benefit in the indicators that were measured: deferred time of the consultation when obtaining a consultation in a maximum of 10 days, when comparing 45 to 60 days for face-to-face care, in addition to the savings achieved in unit costs by having a maximum expenditure of $302.00 pesos for the transfer of peripheral units to Guerrero Negro, compared to the $ 5,014.00 needed to attend the face-to-face consultation.

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