Abstract

FRAGOSO MORA, Adriana; MARTINEZ SANCHEZ, Laura Marisela  and  ELIAS CHAVEZ, Alba Edith. Organizational intervention for professional skills in a shoe supply company in the State of Guanajuato. RIDE. Rev. Iberoam. Investig. Desarro. Educ [online]. 2020, vol.11, n.21, e063.  Epub Apr 23, 2021. ISSN 2007-7467.  https://doi.org/10.23913/ride.v11i21.819.

The research of this research was to determine the impact of the soft skills of people who occupy managerial positions in Guanajuato Footwear Company in order to support the technology management model. For this, a case methodology was used, which was developed following four phases: fundamentals and design of instruments, selection of standard positions and application of instruments, validation by experts, and evaluation of pilot performance. Some benefits detected were the following: situationally diagnosing the organization, identifying training needs and better evaluating performance translated into the behavior of managers, implementing an evaluation system capable of neutralizing subjectivity, and proposing measures aimed at improving behavior and communication. The company under study, in short, sought to select employees, as well as select a continuous improvement process, as well as select those who have promotional conditions to stimulate productivity and improve human relations at work.

Keywords : job description; staff evaluation; competendy management; organization.