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Investigación administrativa
On-line version ISSN 2448-7678Print version ISSN 1870-6614
Abstract
TORRES HERNANDEZ, Zacarías and YARTO SANCHEZ, Manuel Antonio. An indicator of continuous improvement. Investig. adm. [online]. 2007, vol.36, n.100, pp.89-108. Epub May 06, 2024. ISSN 2448-7678.
The present work describes several approaches of continuous improvement. This study proposes an implementation model of continuous improvement and the establishment of a key performance indicator for continuous improvement for all organizations throu gh the TOYA index.
Keywords : Continuous improvement; Kaizen; small group improvement activities; TOYA index.