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Salud Pública de México
versión impresa ISSN 0036-3634
Resumen
PENA-VIVEROS, Raúl et al. Organizational climate in management teams and its relationship with health care outcomes. Salud pública Méx [online]. 2015, vol.57, n.6, pp.528-536. ISSN 0036-3634.
Objective. To identify the relationship between organizational climate of management teams and the performance of health services. Materials and methods. A transversal and analytical study was designed. The Organizational Climate Scale (OCS) was utilized and performance was assessed by the achievement indicators through correlation analysis and multiple regression. Thirty four medical benefits services headquarters (JSPM) were measured of the Mexican Social Security Institute. Results. Of 862 participating, 238 (27.6%) evaluated the climate of their organizations with a high level; the maximal score was 56%. Average performance value was 0.79 ± 0.07 (minimal: 0.65; maximal: 0.92). A positive correlation was demonstrated between organizational climate level and performance (r=0.4; p=0.008). Conclusions. The organizational climate of the health services managers (JSPM) is directly related with performance in health care.
Palabras llave : working environment; indicators of health services; acting out; health care.