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Agricultura, sociedad y desarrollo

versión impresa ISSN 1870-5472

agric. soc. desarro vol.15 no.3 Texcoco jul./sep. 2018

 

Articles

Proposal to Identify Symbolism and Values in Consumers of Traditional Mexican Cheese: the Case of Chapingo Cheese

Arturo Hernández-Montes1 

1Departamento de Ingeniería Agroindustrial, Universidad Autónoma Chapingo. (sensorial@prodigy.net.mx)


Abstract

Methodologies were used to identify the structure of the values of a community and the existence of communality in the symbolism of a food; the Chapingo Cheese was the object of study. A survey was applied (n=187) to students of the agroindustrial community to identify the structure of their values; the data were analyzed using multidimensional scaling analysis and factorial analysis. In another online survey with students (n=137) and professors (n=24), the symbolism of the Chapingo Cheese was assessed. The representative values of the community corresponded to the category of benevolence and those belonging to the category of conformity and tradition were of less importance and of low frequency. The words related to the symbolism of identity of the Chapingo Cheese were 3.9 % and 2.3 % for professors and students, respectively. In addition, the categories for the different meanings of cheese for the professors were not different (p>0.05). The samples from the agroindustrial community showed a low presence of the values of tradition and a minuscule identity communality in the symbolism of Chapingo Cheese.

Key words: communality; identity; Intangible Cultural Heritage

Resumen

Se aplicaron metodologías para identificar la estructura de los valores de una comunidad y la existencia de comunalidad en el simbolismo de un alimento; el Queso Chapingo fue el objeto de estudio. Se aplicó una encuesta (n=187) a estudiantes de la comunidad agroindustrial para identificar la estructura de sus valores; los datos fueron analizados empleando análisis de escalamiento multidimensional y análisis factorial. En otra encuesta en línea con alumnos (n=137) y profesores (n=24) se evaluó el simbolismo del Queso Chapingo. Los valores representativos de la comunidad correspondieron a la categoría de benevolencia y los pertenecientes a la categoría de conformidad y tradición fueron de menor importancia y poco frecuentes. Las palabras relacionadas al simbolismo de identidad del Queso Chapingo fueron de 3.9 % y 2.3 % para profesores y alumnos, respectivamente. Además, las categorías para los diferentes significados del queso para los profesores no fueron diferentes (p>0.05). Las muestras de la comunidad agroindustrial mostraron una presencia escasa de los valores de la tradición y una minúscula comunalidad de identidad en el simbolismo del Queso Chapingo.

Palabras claves: comunalidad; identidad; Patrimonio Cultural Inmaterial

Introduction

With the aim of taking advantage of milk that is not consumed by students during the vacation period, the Unit of Dairy Technology (Unidad de Tecnología Lechera, UTL) of the Universidad Autónoma Chapingo (UACh), transforms it into three types of cheese: Oaxaca, Panela and Chapingo. The latter was originated from the procedure to make a Chester type cheese, which in the last forty years transformed into what is currently called “Chapingo Cheese”, with distinctive features that give it typicality. On October 27, 2015, the Department of Agroindustrial Engineering requested from the University Council (H. Consejo Universitario, HCU) at UACh the patrimonialization of the Chapingo Cheese, for which the HCU agreed, during a meeting on November 9 of the same year: “to declare Chapingo Cheese as Intangible Cultural Heritage of the UACh, due to its historical roots, well-defined typicality, symbolic quality, and meaning as identity good of the university’s community” (https://www.chapingo.mx/gaceta-universitaria/numeros/gaceta_75.pdf).

A cultural or market product is a collection of tangible and intangible attributes, which provide the consumer with the meanings to make symbolic representations of the tangible product. The intangible attributes do not alter the physical form of the product, but they do help to determine its symbolic meaning; consumers, when communicating to other people the idiosyncratic interpretation of the symbolism of a product become active contributors to its symbolic meaning (Hirschman, 1986). A symbol is one of the three classes of existing non-linguistic signs (icons, indices and symbols); in the common language it is a general term for all the cases where the experience is mediated, instead of acting directly, where what is understood about an object, action, word, photograph or complex behavior means not only what it is, but rather some other ideas or feelings also (Levy, 1959). A product must have communality of meaning among the consumers to function as a symbol, and it has been suggested that the percentage used as criterion of symbolism in products and brands should be at least 50 % and 35 % for clothes (Elliot, 1994).

Jamal (1996) researched the changes in symbolism of foods in British families, finding that the symbols identified were used as bipolar scales (traditional-contemporary, old-new, simple-exciting and bland-spicy) and that people negotiated this type of symbolisms through human values. Gusfield & Michalowicz (1984) reported within the Hebrew culture similarities between the limited character of foods (clean/not clean, clear/ambiguous) and their ancestral social preoccupation of keeping the boundaries between themselves and other people; in this case the foods symbolized social and institutional relationships. Another type of research on symbolism is related to the symbolic content of the sound of the name of a food and its sensorial properties, and not to the semantic value of the name of the food (Favalli, Skov, Spence, & Byrne, 2013).

According to Schwartz (1994), a value is a belief that belongs to final desirable states or modes of behavior that transcends specific situations, guides the selection or evaluation of the behavior, people and events, and is ordered based on importance. Schwartz (1992) and Schwartz (2012) propose ten different types of motivational values that are recognized and used to shape priority within and between cultures. These types of universal values have been applied to the study of organizations related to the construction (Mills, Austin, Thomson, & Devine-Wright, 2009), to align the values of the companies with their staff. On the other hand, the influence of the personal values of consumers on their food purchasing decisions has been reported (Furst, Connors, Bisogni, Sobal, & Winter, 1996; Connors, Bisogni, Sobal, & Devine, 2001; Brunsø, Sholderer & Grunert, 2004; Allen, Gupta, & Monnier, 2008); consumers create personal systems that allow them to make decisions in terms of preference of foods through the incorporation of negotiations of values and behavioral strategies, which have a greater influence on the preference than sensorial perceptions, monetary considerations, or health and nutrition concerns of the consumers (Connors, Bisogni, Sobal, & Devine, 2001).

The quantitative method commonly adopted in the study of the influence of human values in the purchasing decision of a food is the Schwartz Value Survey or its option of the Personal Values Profile questionnaire (Allen, 2000; Kitsawad & Guinard, 2014). Among the quantitative methods, the multidimensional scaling analysis allows managing a large amount of information and describing the human values of a population in bidimensional graphs where we can identify their importance and the relationships between them. The factorial analysis allows reducing variables and observing in two factors (which normally give a partial explanation of the total variation of the data) the distribution of the human values (loads) and the people (grades), which helps to explain graphically the distribution of human values and their frequency. Under the approach of the qualitative techniques, the chain analysis of means and aims is the method most commonly used; this allows explaining more details about the selection of human values by people. However, the number of interview respondents is normally 20 to 40, which limits the generalization of the results (Kitsawad & Guinard, 2014).

On the other hand, in the study of symbolism or meaning of products, the association of words has been used, versus a pictorial representation of the object of study (Belk, Bahn, & Mayer, 1982; Elliot, 1994) and focal groups (Favalli, Skov, Spence & Byrne, 2013); when the category or type of symbolism is not known, the meaning of pictorial representations is useful because it allows establishing them and the meaning between the various proportions of categories of meanings can be determined, using both the χ2 test and the Marascuilo test. In quantitative studies the use of the Likert scales has been reported, when the diverse types of meanings of a product are known, and a specific example is the judgement scales of meaning (Allen, 2001).

A traditional food is related to the regional foods and their heritage or origin from a specific region and of the people who live there (Kuznesof, Tregear, & Moxey, 1997); the customs and the local aspect are the components of tradition and heritage. In the elaboration of a traditional food, traditional knowledge is applied, constituting a live body of knowledge that is created, maintained and transmitted from one generation to another within a community, and is frequently part of their cultural or spiritual identity (OMPI, 2015). Traditional knowledge can be recognized as Intangible Cultural Heritage (ICH), which is understood as “the uses, representations, expressions, knowledge and techniques that communities, groups and in some cases individuals recognize as integral part of their cultural heritage” (UNESCO, 2003).

Intangible Cultural Heritage, as would be the case of the Chapingo Cheese, implies the existence of a traditional food, which should fulfill two assumptions: first, the values of the tradition are part of the culture of the community and, second, the place of origin of the cheese should be associated to a symbolism (meaning) of institutional identity, from the departmental collective. These assumptions were not evidenced in the request for patrimonialization, so the purpose of this study was to propose a methodology applied to consumers of Chapingo Cheese from the agroindustrial community that allows identifying the human values related to tradition and, on the other hand, evaluating the predominance of some class of symbolism associated to cheese, preferably that of identity.

The hypotheses that guided this research were: 1) most of the students from the agroindustrial community have values related to tradition, such as Obedience, Self-control, and Good manners; and 2) at least 50 % of the agroindustrial community associates a symbolism of University and/or Departmental identity with Chapingo Cheese.

Materials and Methods

Structure of the human values in the student community

To identify the structure of human values in the student community, the procedure described by Schwartz (1994) and Allen (2001) was used, which consisted in applying a descriptive survey of closed responses, using paper and pencil, to a sample (n=187) of the total population (600) of undergraduate and graduate students from the Agroindustrial Engineering Department (Departamento de Ingeniería Agroindustrial, DIA), using the maximum variance, reliability of 95 % and error margin of 7.4 %. To this effect, the survey included a section in which people initially had to select the 13 most important human values from a list of 40 human values to then select the 13 least important values. A three was assigned to the values selected as most important, a one to the least important values and finally a two to those not used by the survey respondent. To the Euclidean distances generated between the 40 values, a nonmetric multidimensional analysis was applied, with the least squares alternative scaling procedure (ALSCAL), using the IBM SPSS software.

Additionally, to the matrix of responses of importance of the 40 human values, a factorial analysis without rotation was applied by the method of principal components, and the Eigen values higher than one were the selection criterion of the total number of factors. The geographic location of the loads and grades in the first two components represented the human and individual values, in their respective graphs. The proportion of participants with regards to variables was 4.7:1; the proportion of participants with regards to the factors was 26.7:1, and the proportion of variables with regards to the factors was 5.7:1. For the data analysis, the XLSTAT software was used.

Exploring the symbolism of the Chapingo Cheese in the agroindustrial community

An online survey was applied, using the Google Forms program, to research the existence and extension of the symbolism of the Chapingo Cheese in the agroindustrial community of students and professors. A sample of students (n=137) was used from a population of 600 individuals from undergraduate and graduate programs, using the maximum variance, a reliability of 95 % and an error margin of 8.6 %, and another sample (n=24) from a population of 40 professors, with the same conditions as before and an error margin of 16.2 %. The procedure consisted in showing an image of Chapingo Cheese to each of the consumers and ask them to write three words (ideas or concepts) that came to mind, associated with the stimulus presented (Elliot, 1994). Two modifications were done to the original procedure: the first was to ask the question online and the second consisted in asking the survey respondents to write only three words instead of all the words they wanted. This is because in a pilot test people found it difficult to write more than three words. The responses were organized hierarchically by highest number of frequencies and, then, three people grouped the words by affinity to form categories that contained each one and not less than two ideas. With the Minitab 17 software, an independence test was applied, using the χ2 statistic for a contingency table with the type of community (student/professor) and the categories of related words. Additionally, the k proportions test was applied for the categories of related words, using the χ2 statistic and the proportions were compared by using the Marascuilo procedure.

Results and Discussion

Structure of the personal values in the student community

Table 1 contains the means and standard deviations of the personal values of the Agroindustrial community. We can observe that the most important values included Honesty, Responsibility and Education; the least important were Salvation, Social Power and Indulgence. The first seem to emphasize, on the one hand, a direction of benevolence and, on the other, one of conformity; these two are neighboring categories in the Theoretical Model of Relations between the Motivational Types of Values (Schwartz, 1992), finally the community resists social power and beliefs of an eternal life.

Table 1 Means and standard deviation of the personal values. 

Valor personal Media Desviación estándar
Honesto 2.60 0.63
Responsable 2.59 0.61
Educado 2.41 0.72
Felicidad 2.39 0.72
Amistad verdadera 2.33 0.75
Seguridad familiar 2.31 0.66
Auto respeto 2.28 0.72
Valiente 2.26 0.80
Independiente 2.25 0.77
Libertad 2.25 0.73
Sabiduría 2.19 0.74
Capaz 2.18 0.75
Útil 2.17 0.84
Intelectual 2.15 0.76
Alegre 2.14 0.88
Igualdad 2.14 0.67
Una vida confortable 2.10 0.73
Justicia social 2.09 0.75
Equidad 2.06 0.70
Limpio 2.06 0.76
Armonía interior 2.02 0.80
Auto determinación 1.99 0.74
Un mundo en paz 1.99 0.75
Lógico 1.99 0.73
Mente amplia 1.98 0.79
Amor maduro 1.89 0.84
Ambicioso 1.86 0.87
Un sentido de logro 1.84 0.74
Imaginativo 1.82 0.78
Una vida excitante 1.80 0.83
Auto controlado 1.73 0.80
Cariñoso 1.73 0.81
Obediente 1.70 0.79
Seguridad Nacional 1.65 0.74
Placentero 1.62 0.72
Reconocimiento social 1.61 0.78
Un mundo de belleza 1.59 0.73
Indulgencia 1.46 0.64
Poder social 1.45 0.68
Salvación 1.35 0.62

Source: authors’ elaboration.

The analysis of multidimensional scaling of the 40 human values showed for the solution of two dimensions a Kruskal stress of 0.199 and a square correlation (R 2 ) of 0.826, which indicated an adequate adjustment. The Kruskal stress is an adimensional measure of the error (0-1) between the disparities and the distances, and the R 2 represents the percentage of variance of the disparities that was explained by the distances of the configuration (Kruskal, 1964).

The coordinates of multidimensional analysis are presented in Figure 1. The first step consisted in observing those values that were closer one from the other and interpret them as more compatible; for example, in the left side of Figure 1 the values of Salvation, Indulgence and Pleasure and a World of Beauty were closer one to another. Then, those people from the community who believed that Salvation was important were also inclined to believe that Indulgence, Pleasurable and a World of Beauty were. Other interesting compatibilities of the several present were the values of Responsibility and Honesty, and True Friendship and Happiness, shown in the right section of the first dimension; no less interesting was the association between Social Justice and A World in Peace, close to the center of the graph.

Figure 1 Representation of the dimensions one and two of the multidimensional scaling of personal values of the agroindustrial community. 

The second theoretical aspect of the multidimensional scaling map is that the two dimensions (horizontal and vertical) showed the primary orientations of the personal values. Examining dimension one (horizontal), the right side had values like Responsibility and Honesty, which give the community an orientation of benevolence. The left side of dimension one presented values like Indulgence, Salvation, Social Power and Social Recognition, which seem to highlight benevolence and the category opposed to benevolence, which is power; this agrees with the Theory of Structure of Value Relations (Schwartz, 1992). The higher part of dimension two showed the value of Happiness, belonging to the hedonistic category; the lower placed the values of Useful, Broad Mind and Ambition, the two first belonging to the category of benevolence and the last to the category of achievement, which is opposed to the one of benevolence (Schwartz, 2012).

The examination of the means represented the final acceptable states and the ways of behavior of the community, but the multidimensional analysis brought to light the predominant forms in which people varied. The importance of these two dimensions and of their own values should not be overlooked, since the personal values help individuals to adapt to their environment and to perform behavioral decisions. Therefore, the personal values are intervening in the differentiation of the students and these dimensions could be related to the individual differences of personality for their consumption behaviors (Furst et al., 1996; Allen, 1999; Connors et al., 2001).

The purpose of applying a factorial analysis to the set of importance of the values of the student community was to obtain the graphic representation of the distribution of people (grades) and of human values (loads) with the first two factors. The factorial analysis provided seven factors that explained 26.08% of the total variation of the data. The first two factors explained only 10.92 % of the variation (Figure 2). The first factor (6.64 %) included in its structure, as variables of highest positive weight, the values of Honesty and Responsibility, and of highest negative weight, the values of Social Power, Social Recognition and Salvation, which completely agrees with the multidimensional analysis. The second factor (4.27 %) included with highest positive weight the values of Equality and Indulgence, and with highest negative weight, Intellectual. The observations in Figure 3 represent the students per gender; a large concentration of them is observed in the quadrants on the right where the values of Responsibility and Honesty showed a great weight on factor one, not so the value of Education (good manners) related to tradition. More interesting were the values of Obedience and Self-control located in the left quadrants, where a lower frequency of students was observed and which represents the space opposite to the predominant values of Responsibility and Honesty. The structures of the values found in the multidimensional analysis and the factorial analysis indicate that the community has an orientation towards benevolence, adjacent to the type of values of tradition in the theoretical model (Schwartz, 1994). However, in this study the benevolence (Figure 3) resulted opposite to the types of values of conformity and tradition.

Figure 2 Loads of the first two factors, obtained from a factorial analysis of the personal values of the agroindustrial community. 

Figure 3 Observations of the first two factors, obtained from a factorial analysis of the personal values of the agroindustrial community. 

To determine whether the genders represent different psychosocial patterns, which would be reflected in the human values of factor one, the average of the grades (obtained from the factorial analysis) from factor one was calculated, corresponding to each gender. The value of t for the difference test between the averages of the grades of the genders was -3.91 (gl=185, p<0.001). For the women (n=100) the average was 0.137 (s=0.81), which placed them on the side of benevolence, and on the other hand, the men (n=87) were located in the side of power with a mean of -0.213 (s=0.98). The difference in the means of this factor does not mean that the men do not appreciate the values of benevolence; in fact, these were important for both genders. The difference in the means of factor one actually indicate that the men placed more importance on the values of power and less on those of benevolence.

The symbolism of the Chapingo Cheese in the agroindustrial community

Table 2 shows the 14 categories and the examples of the related words used to express the ideas of the people to whom the Chapingo Cheese was presented. Table 3 shows the percentages of the words that correspond to each one of the 14 categories; those of higher percentage, both for students and for professors, were those related to hedonism, 31.5 % and 25 %, respectively. The percentage of times that the students used words related to identity and tradition were 2.3 % and 3.4 %, and for the case of the professors it was 3.9 %, for both categories. The highest percentage of the frequencies of words related to the identity obtained in professors can be explained, because the symbolism of the consumption is made more intense with the increase in the age of the consumers (Belk, Bahn, & Mayer, 1982). None of the categories reached 50 % of the total frequencies of words used, which is why there is no communality for the symbolism of the Chapingo Cheese, according to the criterion cited by Elliot (1994). However, the communality for the symbolism of identity of the various traditional Mexican cheeses has still not been reported.

Table 2 Categories and examples of words used in the exploration of the symbolic meaning of the Chapingo Cheese. 

Categorías Palabras
Maduración Madurado, tierno, semimaduro
Hedonismo Apariencia, sabor, textura
Apetito Apetecible, delicioso, sabroso
Inocuidad Limpio, seco, empacado
Alimento Comida, consumir, bocado
Proceso Artesanal, calidad, dedicación
Nutrición Grasa, proteína, nutritivo
Genuinidad Vaca, 100 % leche, auténtico
Usos Fundido, quesadilla, botana
Estética Bonito, presentable, elegante
Identidad Alma mater, planta lechera, Chapingo
Tradición Casa, añoranza, recuerdo
Maridaje Vino, pan, catación
Producto lácteo Panela, Manchego, mantequilla

Table 3 Comparisons of the percentages of the categories that explore the symbolic meaning of the Chapingo Cheese. 

Categorías % Alumnos % Profesores
Identidad 2.3 a 3.9 a
Producto lácteo 2.3 a 3.9 a
Maridaje 2.8 ab 2.6 a
Tradición 3.4 ab 3.9 a
Usos 4.3 ab 3.6 a
Estética 4.3 ab 2.6 a
Inocuidad 4.6 ab 10.5 a
Nutrición 5.2 ab 3.9 a
Proceso 5.5 ab 2.6 a
Alimento 5.7 ab 5.2 a
Maduración 6.6 ab 10.5 a
Apetito 8.9 ab 9.7 a
Genuinidad 11.8 b 10.5 a
Hedonismo 31.5 c 25.0 a

abc percentages with different letters in the columns are statistically different (p=0.05).

When applying an independence test, using the statistic χ2 for a contingency table, with the lines as the sector of the community (student and professor) and the columns with the 14 categories of related words, no evidence was obtained (p=0.75) to reject the hypothesis of independence between the two variables. In addition, the analysis indicated the presence of ten cells with expected numbers less than five. A new contingency table was analyzed with the frequencies of the four remaining categories (maturation, appetite, hedonism and genuineness) and the results did not show again evidence to reject the hypothesis of independence (p=0.53).

The results of the meaning of the Chapingo Cheese indicated that the departmental community expressed mostly (25-31.5 %) a utilitarian meaning by using words related to the tangible attributes of the cheese (hedonism: appearance, flavor and texture) and to a much lesser measure an intangible meaning, which includes the symbolic part. The symbolic meaning of a product includes a greater involvement of individuals with the culture in their environment (Allen, 2002). For the case of the students, the hedonistic meaning was greater and different from other categories (p<0.05), but not so for the professors: The symbolism of identity in students was statistically equal in 12 categories, with the exception of genuineness and hedonism. In the professors, the proportions for all the categories were equal (p>0.05).

Conclusions

The results from the structure of the values obtained from the multidimensional analysis showed that those belonging to the benevolence class were the predominant ones in the student community and, on the other hand, the factorial analysis showed that the frequency of people in the space represented by the values of Obedience and Self-control was low, which implies that most of the community did not prioritize the values related with tradition, which probably does not make them prone to the preference of traditional foods. Therefore, the first hypothesis is rejected, which literally says: “most of the students from the agroindustrial community have values related to tradition, such as Obedience, Self-control and Good Manners (Education)”.

The words or concepts related to the symbolism of the Chapingo Cheese were associated to the category of hedonism (<32 %), but not to those of identity or tradition, so the second hypothesis is rejected, which says that: “at least 50 % of the agroindustrial community associates a symbolism of University or Departmental identity with the Chapingo Cheese”.

A criticism to this research is the low explanation of the total variation of the factorial analysis, from the first two factors. Despite this, the methodology allowed identifying the structure of the personal values of a community. It would be interesting to use this methodology in the in situ study of traditional Mexican cheeses to identify the structure of the human values and the percentages of communality of the different symbolisms that arise from the native consumers of the cheeses.

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Documentos

Acta de la sesión ordinaria no. 1017, celebrada por el H. Consejo Universitario de la UACh, en su recinto oficial, en Chapingo, Estado de México, el día 9 de noviembre de 2015. Gaceta Universitaria No. 75, (12/01/2016), https://www.chapingo.mx/gaceta-universitaria/numeros/gaceta_75.pdfLinks ]

Received: August 01, 2016; Accepted: February 01, 2017

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