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Convergencia
versión On-line ISSN 2448-5799versión impresa ISSN 1405-1435
Resumen
MARTINEZ VILCHIS, José. Nueva Gerencia Pública: Análisis Comparativo de la Administración Estatal en México. Convergencia [online]. 2005, vol.12, n.39, pp.13-49. ISSN 2448-5799.
The purpose of this paper is to show that several characteristics that exist in the theoretical frame work known as New Public Management (NPM), such as: orientation of customer, accountability, information’s technology, strategic planning, contracts and decentralization; these are in the strategies that apply the governments of the Republic Mexican’s states on their public administrations. Official’s documents are analyzed in detail with a methodology for to make indicators that it weigh up NPM in the actions are applied for the studied states.
Palabras llave : New Public Management; state administration; information’s technology; customer; strategic planning.