Resumen

RIVEROS FERRADA, Carolina; VILLARROEL TORO, Gabriela  y  OLIVARES RAMIREZ, Maximiliano. Advantages of Mediation in the Health Field and its Extension to other Topics. Bol. Mex. Der. Comp. [online]. 2019, vol.52, n.155, pp.997-1014.  Epub 28-Feb-2021. ISSN 2448-4873.  https://doi.org/10.22201/iij.24484873e.2019.155.14954.

Law No. 19.996, also known as AUGE Law, enshrined a system of health guarantees and, specifically in its Article 43, it established mandatory mediation prior to bringing any compensation action against either public or private providers. It is very interesting to evaluate how the application of mandatory mediation in the field of health has worked. The foregoing, considering that it is a very sensitive topic within the population and within the health personnel who work in public hospitals and private clinics. Likewise, we evaluate if there are new areas where mediation could be considered.

Palabras llave : Health; Public Policy; Negotiation,Patients; Civil Rights.