Resumen

OLTRA, Christian  y  SALA, Roser. Communicating the risks of urban air pollution to the public: A study of urban air pollution information services. Rev. Int. Contam. Ambient [online]. 2015, vol.31, n.4, pp.361-375. ISSN 0188-4999.

Communicating to the public about urban air pollution is a complex task. It requires careful consideration of the goals and objectives of the communication, the target audience, the type of information and the messages to be conveyed, and the vehicles through which the message will be delivered. This complexity increases when the goal of communication is not only making information about air pollution available to the public, but also to promote socially beneficial changes in the behavior of various social groups. In order to understand in greater depth the challenges of communicating different air pollution issues, we evaluated the public air pollution information services provided by public information services in four Spanish cities, based on interviews with experts and a documentary analysis. We identified the main features in terms of five dimensions (goals of communication, type of information, communication mechanisms, intended audience and intended effects), then we explored the limitations of these information systems, and analyze the beliefs and assumptions of the experts concerning communicating with the public. We recommend that air quality management planners assess their opportunities to foster both a broader public engagement and behavioral modifications in a way that complements and extends current structural and informational interventions.

Palabras llave : air quality; risk communication.

        · resumen en Español     · texto en Inglés     · Inglés ( pdf )