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Contaduría y administración
versión impresa ISSN 0186-1042
Resumen
SAN MARTIN GUTIERREZ, Sonia. Trust, satisfaction, relational norms, opportunism and dependence as antecedents of employee organizational commitment. Contad. Adm [online]. 2013, vol.58, n.2, pp.11-38. ISSN 0186-1042.
The objective of this study is to research the most important antecedents of the affective, normative and continuance of employee's commitment in his/her relation with the irm. The proposal includes both relational or interpersonal antecedents (trust, satisfaction and relational norms) and economic antecedents (dependence and irm opportunism). The testing of the proposed hypotheses with a sample of Mexican employees shows that both affective and normative commitment influence continuance commitment; satisfaction, relational norms and perception of opportunism are the main antecedents of affective commitment; and trust and dependence are the main antecedents of normative commitment. Besides, trust and relational norms contribute to enhance labor satisfaction as well as the antecedents of affective commitment are also, indirectly, antecedents of normative commitment. These results show interesting implications for both the academic and the professional world.
Palabras llave : labor relation; organizational commitment; relational or interpersonal antecedents; economic antecedents.