Resumo

AGUILAR-TAMAYO, Manuel Francisco. University Tutoring and the Use of Digital Pen: Analysis of the Experience. REDIE [online]. 2015, vol.17, n.1, pp.130-145. ISSN 1607-4041.

The purpose is to examine the ways in which the use of technology mediates professors' tutoring practice at a public state university. Professors used a smart pen to record and share via internet audio and visual files derived from their taken notes and conversation with graduate students. Empirical data consisted of 103 tutoring sessions (recorded audios) in which 26 students interacted with their tutor. In the records, we analyzed the ways in which the tutor implemented strategies of support and the organization of the graphic representations and narratives to explain specific topics to the student. As a result of this study, we present a model that explains the role that narratives and graphic representations play in the construction of explanations to discuss academic matters. We found that all students took advantage of the possibility to check, via on-line, their session with the tutor as they could identify useful learning resources. Technology-mediated tutoring is an innovative and productive pedagogical practice at the higher education level.

Palavras-chave : tutoring; hypertext; learning; technology; instructional design; teaching methods; higher education.