Resumo

MONSREAL, Mario M.  e  CARMONA-BENITEZ, R. B.. Impact of IoT on supply chain performance. J. appl. res. technol [online]. 2022, vol.20, n.5, pp.584-593.  Epub 31-Jul-2023. ISSN 2448-6736.  https://doi.org/10.22201/icat.24486736e.2022.20.5.1957.

Aim: To increase the understanding of the Internet of Things (IoT) by demonstrating its impacts and benefits on supply chain performance.

Design/methodology/approach: System dynamics to assess the benefits of using IoT technology to enhance supply chain performance.

Findings: Simulation results show a positive impact on the supply chain activities targeted in three propositions:

1) Better decision-making-Better asset utilization and reduced shipping time. However, transportation costs increase because of the lack of a decision-making system.

2) Reduced lead time-A reduced shipping time for location technology and when all technologies are combined.

3) Better asset utilization-A higher utilization factor, hinting at better asset utilization. Limitations/implications: The models presented are based on merged data from different sources as well as estimates based on assumptions.

Practical implications: A decision-making processing system that integrates the complete array of appropriated technologies. This system is the underlying concept and the contribution of the IoT.

Palavras-chave : Supply chain performance; Internet of Things; IoT; simulation; case studies.

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