Resumo

GAVIRIA-GARCIA, G.; LASTRE-AMELL, G.  e  SUAREZ-VILLA, M.. Causes which yield to surgery call-offs from the perspective of the health staff. Enferm. univ [online]. 2014, vol.11, n.2, pp.47-51. ISSN 2395-8421.

Introduction: Quality in hospital health services depend on multiple factors. Therefore, each process related to the accomplishment of care should be an indicator of the attention level. Surgery call-offs is one of the indicators revealing difficulties which health settings might be having. Objective: The objective of this study was to identify, from the perspective of health professionals, those factors which yield to surgery call-offs in a highly complex hospital. Methods: The study design was basic and descriptive with a sample of 30 subjects: 15 nurses and 15 doctors, from which 2 nurses and 3 doctors ultimately decided not to participate. The researchers gathered the data through a questionnaire with open and close questions, having as a reference the "Safe Surgery" check list. These data were analyzed using the EPI-INFO^TM version 18 software. Results: The most relevant findings were: 44% of the surgery call-offs motives were considered administrative, while 28% were attributed to assistance causes. Conclusion: As a conclusion, it was identified that health professionals perceive a low grade administration management to accomplish all the surgical procedures which should be performed, thus, negatively affecting the patients and their families, and generating impacts on the institutional costs.

Palavras-chave : Surgery call off; Health services administration; Operating rooms/ organization and administration; Colombia.