Resumo

REYES H., Ivette et al. Evaluation of a Standard Operating Procedure for providing Pharmacotherapy follow up to inpatients. Rev. mex. cienc. farm [online]. 2013, vol.44, n.1, pp.66-78. ISSN 1870-0195.

To evaluate a Standard Operating Procedure for Inpatient Pharmacotherapy follow up. We performed the procedure given criteria the Third Granada Consensus related to pharmaceutical care. The evaluation was conducted through Delphi methodology and using indicators to determinate the efficacy of the procedure in the practice. The procedure included: object, application, departments, reference documentation, definitions, process development, registers, indicators and annexes. Experts suggestions (Kendall coefficient 0,8) were considered to improve the procedure. The application in five hospitals, reached a performance index of more than80 points, in all institutions. The procedure can be used as a tool to provide in inpatients a Pharmacotherapy follow up service, due to, the acceptable Kendall index value (expert's evaluation) and efficacy in the practice.

Palavras-chave : Hospital Pharmacy; Clinical Pharmacy; Pharmaceutical Care; Pharmacotherapy follow up; Quality indicators.