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Investigación en educación médica
versão On-line ISSN 2007-5057
Resumo
ORTIZ-ACOSTA, Rogelio e BELTRAN-JIMENEZ, Beatriz Elena. Clinical skills, perceived emotional intelligence and burnout in medical interns of social service. Investigación educ. médica [online]. 2019, vol.8, n.29, pp.76-84. ISSN 2007-5057. https://doi.org/10.1016/j.riem.2016.11.006.
Introduction:
During their rotation to social services, the medical intern has the opportunity to integrate and apply the knowledge acquired during their academic training, and by understanding their potential patients, they will be able to improve their clinic skills, and the ability to relate emotionally to their patients.
Objective:
Evaluate the relationship between clinic skills, perceived emotional intelligence, and burnout in medical interns during their social service in Health Services of Sonora.
Method:
A cross-sectional and correlational study was conducted, involving 56 medical interns, six months into their social service rotation. The following assessment tools were used: Questionnaire Skills Clinics; Maslach Burnout Inventory and Trait Meta Mood Scale TMMS-24, which evaluate the perceived emotional intelligence. Statistical analysis included frequency measurements and Spearman correlation analysis.
Results:
Statistically significant relationships were found. Clinical skills correlated positively with clarity (r = 0.28; p < .03) and repair (r = 0.33; p < .01, negatively with exhaustion (r = −0.34; p < .03) and depersonalisation (r = −0.27; p < .04). Emotional clarity negatively correlated with exhaustion (r = −0.32; p< .01) and depersonalisation (r = −0.26, p < .04) and positively with self-fulfilment. (r = 0.40; p < .00). Repair emotions is negatively related to exhaustion (r = −0.34; p < .00) and positively to self-fulfilment (r = 0.38; p < .0).
Conclusions:
The data obtained indicates that, when the medical interns of social service have an adequate clarity and emotional repair, they increase their clinical skills, achieving the ability for interview and improved patient and physician communication. When clarity and repair of emotions increases, emotional exhaustion and depersonalisation decreases, and their self-fulfilment increases. The foregoing indicates that possessing an adequate clarity and repair of emotional states, improves the clinical abilities of the medical intern.
Palavras-chave : Medical social services; Clinical skills; Emotional intelligence; Burnout.