Resumo

ZAYAS BARRERAS, Imelda. Evaluation of the Bachelor's Degree Administration and Management of Small and Medium Enterprises by CIEES: Innovation Management at UPVE. RIDE. Rev. Iberoam. Investig. Desarro. Educ [online]. 2020, vol.11, n.21, e052.  Epub 23-Abr-2021. ISSN 2007-7467.  https://doi.org/10.23913/ride.v11i21.791.

The main objective of this research was to document the process followed by the Évora Valley Polytechnic University (UPVE) to obtain the accreditation of the degree in Administration and Management of Small and Medium Enterprises. To meet this objective, the qualitative method was used, which allowed detailed descriptions of events. After complying with the indicated process, it can be indicated that the Interinstitutional Committee for the Evaluation of Higher Education (CIEES), through a committee of the administrative sciences area, ruled the accreditation of the referred program, with some observations of continuous improvement, the which are progressively being resolved for the benefit of applicants, students and graduates. In conclusion, it can be noted that there is little literature on the subject studied, especially on the evaluation models or schemes used for the accreditation of a program, hence it is considered that the information provided in this document may serve as support for other universities that decide to evaluate and accredit an educational program.

Palavras-chave : Educational programs; quality; accreditation; continuous improvement; external evaluation.