Resumo

BENITEZ GUADARRAMA, Juan Pedro. Development of a process training for application through blended learning for MSMEs in Mexico. RIDE. Rev. Iberoam. Investig. Desarro. Educ [online]. 2023, vol.14, n.27, e547.  Epub 22-Jan-2024. ISSN 2007-7467.  https://doi.org/10.23913/ride.v14i27.1654.

Currently the use of mobile applications and simulators play a very important role in the educational process, they allow the development of strategies, skills and attitudes in people who use them and provide opportunities to improve the training process, that is why the objective of this research is to develop a training process for MSMEs that implements the use of mobile applications in virtual environments to strengthen its administrative and financial structure, for the study the DCIERC methodology was applied; A qualitative, descriptive, cross-sectional study was conducted; the results show that the training process combined with the use of mobile technology with preconfigured virtual scenarios can improve the performance of MSMEs during their actual operations.

It is inferred that the DCIERC methodology during training is a viable resource, it is observed that by containing the theory and legality on the activities or preconfigured functions developed before and during the actual practice strengthen learning and contribute to the effective training process by making the entrepreneur apply their empirical or previous knowledge relating them to what they have learned and transposes it into effective knowledge, by evaluating the performance of entrepreneurs in order to know the theoretical and practical discrepancies at the time of the application of their knowledge in the activities, by making a feedback of the analysis of the evaluation in its integration promotes continuous improvement and business objectives.

Palavras-chave : Training; mobile application; e-learning; technological development.

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