Purpose:

To identify changes in a group of financial inclusion indicators in the States of Mexico by comparing their situation in the year prior to the Covid-19 pandemic to their situation in the first year of this one.

Methodological design:

14 indicators of financial inclusion, reported by the National Banking and Securities Commission by states were considered and their information corresponding to the year prior to the Covid-19 pandemic was compared to that of the first year of this pandemic to determine which changes there were.

Results:

From 2019 to 2020, an increase in the value of existing correlations of the following indicators was identified: debit cards, credit cards, point-of-sale terminal transactions and traditional transactional accounts. Tamaulipas and Aguascalientes had significant changes in some financial inclusion indicators.

Research limitations:

The data analyzed are only from the National Banking and Securities Commission and correspond to the information provided to it by the entities of the financial system. Other agencies use data obtained through triannual surveys.

Findings:

At a national level, among the financial inclusion indicators analyzed, the most affected during the Covid-19 pandemic were those of use, while at a state level, the states with the least financial inclusion have lower levels in access indicators than in those of use. With the methodology used, the changes registered in the financial inclusion indicators analyzed were detected and graphically analyzed.