Resumo

BARCELO VALENZUELA, Mario; PEREZ-SOLTERO, Alonso; OCHOA-HERNANDEZ, Jose Luis  e  FIGUEROA SYMONDS, Estephany. A model to manage knowledge considering the organizational culture in small companies. Epistemus (Sonora) [online]. 2021, vol.15, n.30, pp.30-38.  Epub 26-Jun-2023. ISSN 2007-8196.  https://doi.org/10.36790/epistemus.v15i30.139.

The objective is to propose a model to take advantage of the organizational culture and knowledge in medium and small companies, which promote their creation and use for the benefit of the organization and make production and operation processes more efficient, as well as optimize resources such as: economic, of time, humans and knowledge. Different literatures were analyzed, obtaining key ideas to be included in the developed methodology. This has been implemented in an Industrial SME where a technological tool will be used as support, which will contain the structure to manage organizational knowledge so that it is better used and managed by the company.

Palavras-chave : Knowledge management; organizational culture; information technologies.