Resumo

GARCIA RIVERA, Blanca Rosa; LEW COX, John  e  VAZQUEZ, Xóchitl. Management and development of a work force: The challenge of sustainability. Investig. adm. [online]. 2007, vol.36, n.100, pp.31-39.  Epub 06-Maio-2024. ISSN 2448-7678.

This paper looks at an Small Medium.size Enterprise (SME) in Mexico, a maquiladora site whose work force possesses most of the typical characteristics noted in them. The plant in the study is an assembly plant for medical devices; thus, the incentive to achieve a high level of quality in the output is intense- Yet, the plant's work force has an annual turnover rate that is over one hundred percent, and works under all the burdens (marital, education, gender). Under these conditions, attempting to sustain a successful company to aid in the building of an economy is a difficult task. Based on an intensive study of the workers and their personal attributes, this paper looks at the issues, both visible and hidden, in the management and development of such a work force, discusses the impact on the operation of the company, and makes suggestions for improvement of the workerS lot; thus, the company; thus, the country' s economy.

Palavras-chave : Job turnover; Ensenada; Mexico; Model of Employee Turnover; maquiladora industry (foreign assemblyplant industry outside the U.S.A.).

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