Resumo

BERNAL BECERRIL, Martha Lilia; RAMIREZ ALBA, Atalia  e  RAMIREZ, Gabriela. Users' perception about worthy relationship in care of the service of legal abortion. Enferm. univ [online]. 2011, vol.8, n.3, pp.21-27. ISSN 2395-8421.

Pregnant women seeking to terminate voluntary her pregnancy on a basis should be treated with dignity in their health. The worthy relationship includes friendly greeting, presentation of professional health, and call to the patient by name, explanation and information about to make procedures, safeguard privacy, respectful, and patient satisfaction regarding the care of staff who attended her. Objective: To evaluate the users' perception of quality care indicator fulfillment with worthy relationship provided by nurses in ILE service. Methodology: quantitative, descriptive and transversal study. Convenience sample comprised of 54 patients who attended the ILE service. Results: The age of the women ranged between 15 and 45. 66% of women in the study reported having waited more than 60 minutes for treatment, despite that 56% reported being satisfied with the waiting time. 93% felt that was clear and concise information about their treatment and evolution. The same percentage was observed respectful relationship by staff. 89% of women in the study nursing care received during your stay. 96% also say they are satisfied with the medical care. Conclusion: The care of patients attending the ILE service corresponds to a worthy relationship, as it provides with respect, kindness, humanism and report on procedures performed, diagnostic measures and / or treatment required

Palavras-chave : Nursing; Quality Indicators; Health Care; worthy relationship; abortion legal.