Resumo

VALADEZ OCHOA, Luis Augusto; TRUJILLO FLORES, Mara Maricela  e  TORRES RIVERA, Alma Delia. Variables of the organizational climate that precede the appearance of the mobbing phenomenon, in a Mexican organization. Investig. adm. [online]. 2010, vol.39, n.105, pp.7-21. ISSN 2448-7678.

A predominant factor in organizations is the organizational climate variables comprising the organizational environment and organizational processes based on the perspectives of individuals, for this reason their study helps to know the structural deficiencies and processes that could help bolster phenomena as mobbing. This study provides a theoretical review of concepts such as: group relations, performance, leadership and motivation, which are an important part of the organizational climate and that the experts categorized as factors where poor management of such actions would exercise Mobbing in work organizations.

Achieving a diagnosis in a Mexican company allows the selection of risk variables that could lead to the phenomenon. The selection of variables was used in the development of an instrument to quantify the Mobbing. Thus the objective that directs the research was to identify the organizational factors that precede the emergence of Mobbing, according to the hypothesis "If the organizational climate is not optimal risk incurring the appearance of the phenomenon of Mobbing."

In order to comply with the previously established is the procedure followed for the design of an instrument and its validation, collection of data and statistical management. The results observed in the instrument, shows the shortcomings of the revised organizational factors that make it possible to run the Mobbing.

Palavras-chave : Mobbing; Organizational Climate; Deterioration Biopsychosocial.

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