Appendix A

Interviews

Interviews conducted by Jessica Mullan

Telecommunications specialist, Global Information and Communications Technologies, World Bank, telephone interview, January 22, 2007.

CEO and Co-Founder of JackBe, telephone interview, January 24, 2007.

Chief Financial Officer of Genpact Mexico, personal interview, Ciudad Juárez, Mexico, February 6, 2007.

CEO of Genpact Mexico, personal interview, Ciudad Juárez, Mexico, February 6, 2007.

Director of Engineering and Internal Operations of Mexico, ACS, personal interview, Monterrey, Mexico, February 7, 2007.

Northern Regional Director, TCS, personal interview, Monterrey, Mexico, February 8,2007.

Director de Impulso al Software, MTYCIC, personal interview, Monterrey, Mexico, February 8, 2007.

Director of Business Development, MexWare, personal interview, Monterrey, Mexico, February 8, 2007.

Project Manager, TCS, personal interview, Monterrey, Mexico, February 8, 2007.

Researcher, Center for North American Studies, Tecnológico de Monterrey, personal interview, Monterrey, Mexico, February 8, 2007.

Director CANIETI Sede Noreste, personal interview, Monterrey, Mexico, February 9, 2007.

Coordinator of the SNITI Project, Ministry of Economy, personal interview, Mexico City, Mexico, February 12,2007.

Executive Director of COEYCT and member of the Secretary for Economic Development of the Government of Jalisco, personal interview, Mexico City, February 13,2007.

Government Affairs Manager of HP Mexico, personal interview, Mexico City, February 13,2007.

Border Tech / CENI2T, telephone interview, Division of Innovation, Development and Strategy, February 24, 2007.

E-Buiness Director, Softtek, telephone interview, March 1, 2007.

Director General of Sigma Tao, telephone interview, March 6,2007.

Interview conducted by Martin Kenney

CEO of Nearshore Services, Softtek US, personal interview, Stanford, CA, December 12, 2006